Dear Customer,At Tada Gifts, we understand that every gift you choose carries a special meaning, and we are committed to ensuring it reaches you promptly and perfectly. Below, you will find detailed information regarding our shipping policy, presented clearly for your convenience.
1. The Journey of Your Gift (Delivery Time)
Each order from Tada Gifts is carefully prepared by us through two main stages:
Preparation time at the factory:
After successful payment and to ensure the best quality, we need about 4-7 working days to complete the production, printing, and packaging of your gift after the payment is confirmed. Thank you for your understanding and waiting!
Shipping time:
Once prepared, your gift will begin its journey to the registered address. This time will vary depending on your location and the delivery method you choose. We always choose the nearest warehouse so that the gift can reach you as quickly as possible.
For your convenience, we will send you an email or text message with the tracking number as soon as the order is shipped.
Estimated delivery time table (from the time the order was shipped):
Country | Main Carrier | Estimated Delivery Time |
US | UPS/DHL/USPS/Yun Express | 90% of orders arrive within 7 days |
UK | RM | 95% of orders arrive within 3 days, nearly all within 5 days |
CA | Canada Post, Yun Express | 95% of orders arrive within 10 days |
AU | Fastway/ Auspost /Yun Express | 90% of orders arrive within 7 days |
Please note: These are estimates. Sometimes, delivery times may vary slightly due to weather conditions, customs regulations, or other external factors. We always do our best to ensure your order arrives on time.
2. Your Shipping Options
We offer a variety of shipping options to suit your unique needs:
Standard Shipping:
This is the most popular option and covers the majority of countries that Tada Gifts can ship to. With this option, your gift will be delivered within 4-7 business days (for domestic orders in the US) or 5-10 business days (for international orders) after the production process is complete.
Expedited Shipping:
If you want to get your gift sooner, we have expedited shipping options available for Mug and Apparel (T-Shirt, Hoodie, etc.) orders in the US market:
- Express Shipping: Your gift will arrive within 4-7 business days after production.
- 2-DAY Shipping: Guaranteed to arrive within 2 business days after production.
Please note: These expedited shipping services do not apply to PO Box addresses.
3. Shipping Fees (Delivery Costs)
Shipping costs will be calculated based on your shipping address and the number of items in your order. Standard shipping costs start at $4.99 USD. You will see the exact and transparent total shipping cost at the final checkout step.
4. Delivery Guarantee & Support If There Are Problems
Accurate Address Information is Key: Please double-check and ensure that all your delivery address information (including house number, apartment/floor/unit number) is completely correct and complete. If there are any errors, we may have to contact you again to confirm, which may delay the journey of the gift.
About PO Box Address: If you want to deliver to a PO Box, please make sure you have included the full zip code (including the last 4 or 5 digits) in the address.
In case of unexpected delays: Over 97% of our packages arrive on time. However, sometimes there may be slight delays due to bad weather, customs procedures in your country or incorrect address information.
5. Our Shipping Partners
We are proud to cooperate with leading reputable shipping units such as USPS, DHL, EMS, Local Post,… to ensure your gift is delivered safely
6. Need Further Assistance?
Experiencing an unusual shipping delay? Have questions about your delivery options or need help tracking your Tada Gifts order? Our dedicated Customer Service team is here to help!
For immediate support regarding your shipment or any delivery concerns, please don’t hesitate to reach out to us via email: support@tada.gift.
We are committed to resolving your queries swiftly.