Terms of Service

Overview

Welcome to Tada Gifts and our family of personalized gift services. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or making a purchase from us, you have engaged in our “Service” and agreed to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation users – browsers, vendors, customers, merchants, and/or contributors of content who seek to create meaningful personalized gifts and share precious memories.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

At Tada Gifts, we believe that “Where Gifts Become Stories” – every personalized product we create carries precious memories and meaningful connections. These Terms of Service help ensure that we can work together to create extraordinary gifts while protecting both your interests and ours throughout the personalization and delivery process.

Any new features or tools which are added to the current store shall also be subjected to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.

Because creating personalized gifts involves sharing personal information, images, and meaningful content with us, we are committed to handling your trust with the utmost care and transparency as outlined in these terms.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site under your supervision when creating personalized gifts for family members.

You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). When creating personalized gifts, you must ensure that any content, images, text, or designs you provide do not infringe upon the rights of others and are appropriate for gift-giving purposes.

You must not transmit any viruses, malicious code, or any content of a destructive nature through our personalization platform. You agree that all content you provide for customization – including photos, text, names, and personal messages – is accurate, appropriate, and that you have the right to use such content for the intended personalized gift.

A breach or violation of any of these Terms will result in immediate termination of your Services, and we reserve the right to refuse service for orders containing inappropriate or potentially harmful content, as we believe every gift should spread joy and create positive memories.

Section 2 – General Conditions

We reserve the right to refuse to provide our service to anyone for any reason at any time, particularly when content submitted for personalization may be inappropriate, offensive, or violate the rights of others. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks for the purpose of creating your personalized gifts; and (b) changes to conform and adapt to technical requirements of our production systems or devices.

Credit card information is always encrypted during transfer over networks and handled with the highest security standards. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

As creators of personalized gifts that carry deep emotional value, we take special care in handling your personal content and information. The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.

We understand that creating personalized gifts involves sharing precious memories and personal content with us, and we are committed to treating your trust with the respect and care it deserves throughout the entire process.

Section 3 – Information and Content Accuracy

We strive to provide accurate information about our personalized gift options, customization processes, and delivery timelines. However, we are not responsible if information made available on this site is not completely accurate, complete or up-to-date. The material on this site is provided for general guidance and should not be relied upon as the sole basis for making gift decisions without consulting with our customer support team for specific requirements.

Any reliance on the material on this site is at your own risk. Since creating meaningful personalized gifts requires careful attention to detail, we encourage you to reach out to our team if you have questions about product specifications, personalization options, or delivery schedules for your special occasions.

This site may contain product information and design examples that are regularly updated to reflect our current capabilities. We reserve the right to modify content at any time to better serve your gift-giving needs, but we have no obligation to update information instantly.

You agree that it is your responsibility to review current information, especially regarding personalization options and delivery timelines that may affect your gift plans.

Section 4 – Service Updates and Pricing

Prices for our personalized products may change due to material costs, design complexity, and customization requirements. We reserve the right to modify or enhance our Service at any time to better serve your gift-giving needs.

We shall not be liable for any service modifications or price changes, though we honor the price confirmed at the time of your order. Because we understand the importance of your special occasions, we strive to provide advance notice of changes that might affect your planned gifts.

Section 5 – Personalized Products and Custom Services

Our personalized products are exclusively available online and crafted specifically for each order. Due to the custom nature of our gifts, quantities may be limited based on production capacity and design complexity, and returns are handled according to our specialized Return Policy for personalized items.

We work diligently to display accurate representations of colors, materials, and personalization options. However, monitor displays may not perfectly represent the final handcrafted product, and we encourage customers to contact us with specific color or material questions.

We may limit sales based on production capabilities or geographic considerations, particularly for complex personalized orders requiring special materials or techniques. All product descriptions and pricing may be updated to reflect our evolving capabilities in creating meaningful personalized gifts.

Any offers are void where prohibited, and while we cannot guarantee every aspect will meet expectations, we are dedicated to creating heartfelt gifts that honor your relationships and celebrate your special moments.

Section 6 – Order Management and Account Security

We reserve the right to review any order you place with us to ensure the best possible experience for creating your personalized gifts. We may, at our discretion, limit or modify quantities purchased per person, per household, or each order to maintain fair access to our personalized products for all customers.

These considerations may include orders placed by the same customer account, payment method, or orders using the same billing or shipping address. If we need to make changes to or cancel an order, we will promptly notify you using the contact information provided when the order was placed.

We reserve the right to decline orders that, in our judgment, appear to be placed for commercial resale rather than personal gift-giving, as our mission is to help individuals create meaningful connections through personalized gifts.

You agree to provide current, complete and accurate information for all gift orders. This includes ensuring recipient addresses are correct for timely delivery of your special gifts. You also agree to promptly update your account information, including your email address and payment details, so we can process your orders smoothly and keep you informed about your gift’s progress.

For more details about our commitment to your satisfaction, please review our Returns Policy.

Section 7 – Design and Customization Tools

We provide you with access to various design and customization tools to help you create the perfect personalized gift. While we strive to offer user-friendly design platforms, you acknowledge that these creative tools are provided “as is” to help bring your gift ideas to life.

You understand that any use of our design tools and customization features is at your own discretion. We encourage you to preview your designs carefully and reach out to our support team if you need assistance creating your perfect gift.

We may offer additional design services or enhanced customization features through our website, including new tools and creative resources to help you tell your story through personalized gifts. Any new design features or services will be subject to these Terms of Service.

Our design tools are meant to empower you to create meaningful, personalized gifts that celebrate your relationships and special moments. We’re here to support your creative journey while ensuring the final product honors the story you want to tell.

Section 8 – External Resources and Partner Links

Our website may include links to trusted partners, suppliers, and other resources that help us create your personalized gifts or enhance your gift-giving experience. These third-party links may direct you to websites that are not directly affiliated with Tada Gifts.

While we carefully select our partners to ensure they align with our commitment to quality and meaningful gift creation, we are not responsible for examining or evaluating the content, accuracy, or practices of these external sites. We do not warrant and will not have any liability for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content from any third-party websites. This includes partners who may assist in creating components of your personalized gifts or provide complementary services.

Please review any third-party’s policies and practices carefully before engaging with them, especially regarding shipping, returns, or privacy policies that may differ from ours. Any concerns or questions regarding third-party products or services should be directed to the respective third-party.

We believe in transparency and will clearly identify when you are being directed to external resources, ensuring you can make informed decisions throughout your gift-giving journey.

Section 9 – Customer Stories, Feedback and Creative Submissions

We love hearing about the joy our personalized gifts bring to your special moments. If you choose to share your experiences, photos of your gifts, or creative ideas with us (whether through reviews, social media, email, or other means), you agree that we may use these heartwarming stories to inspire other customers and showcase the meaningful connections our gifts help create.

We are under no obligation to maintain any submissions in confidentiality, pay compensation for shared stories, or respond to every message, though we deeply value each story you share with us.

We may use your feedback to improve our products and services, and we reserve the right to edit or remove content that we determine is inappropriate, offensive, or doesn’t align with our mission of spreading joy through personalized gifts.

You agree that any stories, photos, or content you share will not violate any intellectual property rights, privacy rights, or personal rights of others. This is especially important when sharing photos of personalized gifts that may include names, images, or personal information of family members or friends.

Your shared content should not contain inappropriate, offensive, or harmful materials that could negatively impact other customers’ experience or the operation of our service.

You may not use false contact information, pretend to be someone else, or mislead us about the origin of any submissions. We want authentic stories that genuinely reflect the joy and connections our personalized gifts help create.

You are solely responsible for any content you share and its accuracy. We take no responsibility for any stories, photos, or feedback posted by customers, though we’re grateful for every meaningful moment you choose to share with our Tada Gifts family.

Section 10 – Personal Information and Privacy

Your personal stories, photos, and information are sacred to us. Our Privacy Policy governs how we collect, protect, and use your personal information when creating your personalized gifts. We understand that sharing personal content with us requires trust, and we are committed to handling your information with the same care we put into crafting your meaningful gifts.

Section 11 – Information Updates and Order Changes

We strive to provide accurate information about our personalized products, customization options, pricing, and delivery timelines. However, there may occasionally be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to update information or modify orders if any information about your personalized gift order is inaccurate at any time without prior notice (including after you have submitted your order).

Since each personalized gift is crafted specifically for your story, we undertake no obligation to update, amend, or clarify information except as required by law to ensure your gift meets your expectations. We will make reasonable efforts to communicate any significant changes that may affect your order or delivery timeline, especially for gifts intended for special occasions.

No specified update schedule applies to our site, but we encourage you to review current product information and delivery estimates when placing orders for time-sensitive gifts.

Section 12 – Appropriate Use Guidelines

We believe that personalized gifts should spread joy and celebrate meaningful connections between people. To maintain this positive environment, certain uses of our site and services are not permitted.

You may not use our platform for any unlawful purposes or to create inappropriate personalized content that could harm others. This includes creating gifts with offensive, threatening, or discriminatory messages, or using our services to harass or intimidate anyone.

When providing content for personalization, you must ensure you have the right to use any images, text, or designs you submit. You cannot infringe on others’ intellectual property rights or submit false information when creating your personalized gifts.

Our website and personalization tools should not be used to collect others’ personal information without permission, distribute harmful software, or engage in any activities that could compromise our systems or other users’ experiences.

We also cannot support the creation of personalized content for obscene, immoral, or illegal purposes. Every gift we create should be something that brings joy and celebrates positive relationships.

If we determine that any order or use of our services violates these guidelines or conflicts with our mission of creating meaningful gifts, we reserve the right to refuse service or terminate access to our platform. We want every Tada Gifts creation to be a source of happiness and connection.

Section 13 – Creative Content and Intellectual Property Rights

Copyright Protection: The design templates, graphics, textual content, and creative resources available on this Website are the property of Tada Gifts or our content partners and are protected by U.S. and international copyright laws.

You’re welcome to use our site as a platform for creating personalized gifts, but any reproduction, modification, distribution, or commercial use of our creative content outside of the normal gift creation process is strictly prohibited. Our design tools, software, and creative resources are protected intellectual property that enables us to help you tell your stories through personalized gifts.

Brand Identity: “Tada Gifts” and our tagline “Where Gifts Become Stories” are registered trademarks. Our logos, graphics, product names, and service descriptions are trademarks of Tada Gifts. These brand elements may not be used in any manner that could cause confusion or dilute our brand identity without express written permission.

Any other trademarks that appear on our website belong to their respective owners. You may not use any of these trademarks or trade dress without express permission from the applicable party.

Your Creative Rights: While we retain ownership of our platform and tools, you maintain ownership of the personal content, photos, and text you provide for your personalized gifts. However, by using our services, you grant us permission to use your content solely for creating, producing, and delivering your custom gifts.

You may not use any third-party intellectual property in your personalized gifts without proper authorization. This means ensuring you have the right to use any photos, designs, or text you submit for personalization.

Respecting Others’ Rights: We respect intellectual property rights and expect our customers to do the same. If you believe someone has used your copyrighted material inappropriately through our platform, please notify our Copyright Agent with the following information:

  • A signature of the person authorized to act on behalf of the copyright owner
  • Identification of the copyrighted work claimed to have been infringed
  • A detailed description of the infringing material and where it appears on our site
  • Your contact information including address, telephone number, and email
  • A statement that you believe in good faith that the use is not authorized by the copyright owner
  • A statement, made under penalty of perjury, that your claim is accurate and you are authorized to act on behalf of the copyright owner

We’re committed to protecting creative rights while helping you create meaningful personalized gifts that celebrate your unique stories and relationships.

Section 14 – Service Limitations and Quality Commitment

While we are passionate about creating meaningful personalized gifts and strive for excellence in every product we craft, we cannot guarantee that your experience will be completely without technical issues or delays. We do not warrant that our website, customization tools, or delivery services will be uninterrupted, error-free, or always available.

Creating personalized gifts involves many variables – from material availability to production timelines – and we may occasionally need to modify delivery schedules or adjust services without advance notice. You understand that your use of our personalization platform is at your own discretion.

We are committed to delivering high-quality personalized gifts that celebrate your special relationships, but all products and services are provided “as is” without express warranties beyond what is required by law. This includes implied warranties of merchantability, quality, or fitness for your specific gift-giving occasion.

In the unlikely event that issues arise with your personalized gift or our service, our liability is limited to the value of your specific order. We cannot be held responsible for indirect damages such as missed special occasions, emotional distress, or other consequential impacts, even if we’ve been advised of such possibilities.

This limitation applies to all aspects of our service – from website functionality to product quality, delivery timing, or any other claims related to your personalized gift experience. We focus our efforts on creating beautiful, meaningful gifts while managing reasonable business risk.

Some jurisdictions do not allow certain liability limitations, so these restrictions may not apply in your area. In such cases, our liability will be limited to the maximum extent permitted by law.

Our Promise: Despite these necessary legal protections, we remain committed to making things right when issues occur. Our customer service team works diligently to resolve concerns and ensure your gift-giving experience brings joy, not frustration. Your satisfaction matters deeply to us, and we’ll do everything reasonable to create gifts that honor your special relationships and moments.

Section 15 – Mutual Protection

You agree to protect and hold harmless Tada Gifts and our team, including our parent company, partners, affiliates, officers, directors, agents, contractors, service providers, suppliers, and employees, from any claims or demands that may arise from your use of our personalization services.

This includes protecting us from any legal issues that might result from your breach of these Terms of Service, your violation of any laws, or your infringement of any third-party rights when providing content for your personalized gifts.

We work hard to create a safe, positive environment for gift creation, and we ask that you help us maintain this by using our services responsibly and respecting others’ rights when creating your meaningful personalized gifts.

Section 16 – Terms Validity

If any part of these Terms of Service is determined to be unlawful, void, or unenforceable by a court, that specific provision will be modified to the minimum extent necessary to make it valid and enforceable. If it cannot be made valid, it will be removed from these Terms.

The removal or modification of any invalid provision will not affect the validity and enforceability of the remaining terms. Our commitment to helping you create meaningful personalized gifts will continue under the remaining valid provisions.

This ensures that our ability to serve you and create beautiful personalized gifts remains intact even if legal requirements change or vary by jurisdiction.

Section 17 – Service Relationship

These Terms of Service remain in effect for as long as you use our website or services to create personalized gifts. The obligations and responsibilities outlined here continue even after any individual order is completed.

You may stop using our services at any time by simply ceasing to visit our site or place orders. We may also discontinue providing services, though we will make reasonable efforts to fulfill any orders already in production.

If we determine that you have violated any terms of this agreement – particularly those related to appropriate content for personalized gifts – we may terminate your access to our services and cancel any pending orders.

Even after termination, certain obligations survive, including your responsibility for any outstanding payments and our mutual obligations regarding intellectual property and confidentiality of personal information shared during the gift creation process.

Our goal is to maintain long-term relationships with customers who share our values of creating meaningful, joy-bringing personalized gifts that celebrate special relationships and moments.

Section 18 – Complete Agreement

If we choose not to enforce any right or provision of these Terms of Service at any particular time, this does not mean we are waiving that right permanently. These Terms of Service, along with our Privacy Policy and other policies posted on our site, represent the complete agreement between you and Tada Gifts regarding our personalized gift services.

This agreement supersedes any previous agreements, communications, or proposals between us, whether written or verbal, including any earlier versions of these Terms of Service. Any uncertainties in interpreting these terms will not be resolved against us as the drafting party.

Our focus remains on creating meaningful personalized gifts that celebrate your relationships, and these terms provide the framework that allows us to serve you effectively while protecting both parties’ interests.

Section 19 – Terms Updates

You can always find the most current version of these Terms of Service on this page. As our personalized gift services evolve and we introduce new ways to help you create meaningful gifts, we may need to update these terms.

We reserve the right to modify, update, or replace any part of these Terms of Service by posting changes to our website. It is your responsibility to check this page periodically for updates, especially before placing new orders.

Your continued use of our website or services after we post any changes constitutes your acceptance of those updated terms. We believe in transparency and will make reasonable efforts to notify customers of significant changes that might affect their gift creation experience.

Section 20 – Get in Touch

We’re here to help with any questions about these Terms of Service or any aspect of creating your personalized gifts. Your concerns and feedback are important to us as we strive to provide the best possible gift creation experience.

Contact us:

Whether you need clarification about our terms, assistance with creating your perfect personalized gift, or support with an existing order, our caring team is ready to help you make every gift-giving moment special.

We believe every conversation matters, and we’re committed to ensuring your experience with Tada Gifts creates beautiful memories that last a lifetime.